Frequently Asked Questions (FAQ)

What are your opening hours?

At Happy Clean, our goal is to offer a flexible and comprehensive cleaning service in Dublin and surrounding areas. We understand that we live in a busy world, and our customers’ schedules can be very tight. Therefore, our teams work 7 days per week, day and night, to be able to come to you on the preferred day and time. Our customer service department is open 7 days per week, 24 hours per day. So anytime you feel like asking us a question or getting a quote, don’t hesitate to contact us by call, text, Whatsapp, email, or on our social media.

What areas do you cover?

We have many teams on the road and we cover the Dublin area as well as all surrounding counties. If you are further away, but still want us to come, just check with our customer service team, as depending on the service you need, we may still be able to help! Our cleaning services are available in Dublin, Meath, Louth, Offaly, Kildare, Laois, Carlow, and Wicklow.

What services do you offer?

In over 7 years of working with residential and commercial customers, we have grown continuously and have expanded our range of services in order to cover everyone’s needs. At the moment, we offer professional cleaning services for carpets, upholstery, leather, floor, mattresses, windows, and power washing. In addition to all these, we can help with house deep cleans, as well as regular cleaning services. All our services are 5-star rated, so you can be confident that you are in good hands and you have the benefit of having just one company look after all your needs.

Are you trained and insured?

Yes, we are! All our staff is attending regular training to make sure we are up to date with the latest cleaning methods. We are also continuously looking for the most effective cleaners and spotters, to make sure we can deliver the best results! However, despite our best diligence, mistakes can happen, but no need to worry! Our work is insured and covered, so you don’t need to think twice when deciding what cleaning company to choose.

How much is it to have a house cleaning in Dublin?

Well, the answer to this question varies depending on the services you need. For example, deep cleaning for a 3 bedroom house is around €300. If there is carpet on the stairs, landing and the 3 bedrooms there will be an extra charge of €200. The kitchen floor will add an average of €100 to the price. If you also need window and gutter cleaning, or power washing, the price will increase again. But the good news is, as we do all the jobs for you, we’ll be able to give you a significant discount. So the more you get done, the better the deal!

How do I get a quote?

Getting a quote from us is a very simple process! You can get in touch with one of our agents by call, message, or email. We will ask you a few questions, to determine your exact needs, and 9 times out of 10, we can give you a quote straight away! On some occasions, we may need you to send us a video or photos in order for a quote. When we need to give an estimate for power washing, we either need a video sent to us or we need to send a technician to see the site. For commercial customers, we will need to arrange for a non-obligatory visit. As we always try to be as efficient as possible, we will have someone visit the site within 24 hours of your request.

What methods of payment do you accept?

As we try to make it as easy as possible for you, we accept a variety of payment methods. So you can pay cash, card over the phone or on the website, bank transfer, or PayPal. Once payment is made, the receipt will be emailed to you at the email address provided.

Do I need to be in the house while the job is done?

This is totally up to you! All our workers are trustworthy and can be left in the house unsupervised without any concern. It’s actually much easier for the cleaners to work if you’re not in the house, as they won’t disturb you in any way. Many times, people prefer to just let us in and then go and enjoy the free time or go do their work. Or, if it’s convenient for you, we can even arrange collection and delivery of the key so we can let ourselves in without any hassle for you. But, if you prefer to be in the house while the work is carried on, that won’t be an issue either!